Since joining the Custom Built family in November 2020, London Townsend has dedicated three years to enhancing our operations. As our Office Manager, she keeps our office running like a well-oiled machine.
London’s role is multifaceted and crucial to our daily operations. She manages various administrative functions, handles payroll, processes invoices and payments to vendors, oversees purchase orders, and is a vital point of contact and support for our management, subcontractors, team members, and clients. Additionally, she supports our IT and HR teams, ensuring all the moving parts of our company function seamlessly.
Custom Built's mission, with its core value of 'Grow or Die,' deeply resonates with London in her personal and professional life. This mission shapes her approach to work, where she embraces change and welcomes it. She understands that challenges, failures, and moments of adaptation are bridges to progress and connection.
London hails from Swartz Creek, MI, and resides in Lansing, MI. In her free time, she enjoys the simple joys of life. Whether it's spending quality time with her family, including her fiancé and two beloved dogs, working up a sweat at her local CrossFit gym, relishing the great outdoors, diving into a good book, engaging in board games, or exploring new vegetarian recipes and dishes at restaurants, Sarah appreciates the beauty of everyday experiences.
