"The Custom Built Way"

We Are A Full-Service Design-Build Remodeling Company

For over 15 years Custom Built Design & Remodeling has been the leading, full-service Design-Build remodeling company in the Lansing, Michigan region. For those who are not familiar with this distinction, please allow us a moment to properly explain the difference between a “General Contractor” and a “Design-Build Company”. Once you get a clear understanding of the difference, you will easily see why choosing for us for your remodeling or home improvement project is the best way to go.

So What Is "Design-Build"?

Design-build is a method of project delivery in which one entity – the design-build team – works under a single contract with the homeowner to provide design and construction services, harmoniously. One entity, one contract, one unified flow of work from initial concept through completion.

Design–build also helps to minimize risks for the homeowner and to speed-up the delivery schedule by overlapping the design phase and construction phase of a project to create a more seamless transition. Additionally, it allows succinct communication between the design and production process to ensure the delivery of higher-quality remodeling projects for homeowners.

Traditional Vs. Design-Build Project Delivery - What's the difference?

Traditional Project Delivery

The Owner must manage two separate contracts which all-too-often creates an adversarial relationship between the designer and the contractor. If something goes wrong or an unforeseen circumstance requires changes, the designer and contractor blame one another for the cost overruns or schedule changes, often leading to litigation and delays which add to the project cost.

Design-Build Project Delivery

The homeowner manages only one contract with a single point of responsibility. The designer and contractor work together from the beginning, as a team, providing unified project recommendations to fit the homeowner’s schedule and budget. Any changes are addressed by the entire team, leading to collaborative problem-solving and innovation, not excuses or blame-shifting. While single-source contracting is the fundamental difference between design-build and the old ways, equally important is the culture of collaboration inherent in design-build.

Benefits of Working With A Design-Build Remodeling Company

MINIMIZES OWNER RISK

The design-build process allows you to deal directly with one point of contact from a single company who manages and handles all important details and milestones. Giving you peace of mind throughout the process.

COST SAVINGS

Design-build projects can help save cost compared to traditional, general contractor led, design-bid-build by streamlining the process and negotiating better rates with subcontractors and suppliers.

SPEED OF COMPLETION

Design-build projects are often able to be completed faster. The ability to effectively fast-track projects is one of the key reasons Owners use design-build and why they come to Custom Built time and time again.

HIGHER QUALITY PROJECTS

The design-build process brings together the design and production teams under one umbrella to allow for effective communication of the project details and goals from concept-to-completion.

INNOVATION

Homeowners are choosing design-build over traditional project delivery methods because it greatly increases innovation and collaboration with the design-build company.

one-integrated team

Design-build bring the design and production team together to work on the project to increase the consistency and effectiveness of the process. Leading to all the of benefits listed prior to this.

Our Promise To You

1) Proper Upfront Planning

Many remodeling companies will promise to finish your project’s construction in a certain timeframe, only for it to end up taking much longer than expected. Why does this happen so often?

It all comes down to proper upfront planning. By using our design-build process, the timeframe from the design phase to actual construction is cut down dramatically. Without the seamless transition from the design phase to construction, long delays and unexpected costs can occur leading to your project becoming extremely frustrating to manage, especially if you are handling this on your own.

THE CUSTOM BUILT WAY: At Custom Built we are here to change that reality. Our team of professionals work with you to properly map out the project’s complete scope of work in order to make each phase more efficient. The result is you get to enjoy your new space sooner, with less stress and less unexpected costs midway through the project.

2) Attainable Project Budgets

Throughout the remodeling industry, many contractors are known for intentionally presenting their clients with lower than realistic project quotes. They do this knowing that midway through the project (since you are now stuck with them) that they can force and insist that you need to increase your budget to finish the project.

As a result you end up paying thousands of dollars more than you were originally quoted, all because the remodeling contractor did not provide you with a realistic and attainable budget upfront.

THE CUSTOM BUILT WAY: We take time to fully understand the scope of your project so we can provide you with a realistic budget upfront that will get you to the finish line without large, unexpected costs midway through.

3) Professional Design & High-Quality Craftsmanship

Combined with attainable budgets and proper upfront planning, we bring things full-circle by also providing our clients with designers and construction professionals with hundreds of projects under their belts to produce the highest level of quality. We also provide our clients with a Lifetime Workmanship Warranty, which is unmatched in the remodeling industry. This stands as a testament to how much we believe in our process and the work that it produces.

THE CUSTOM BUILT WAY: Providing our clients with designers and construction professionals to produce high-quality projects that will stand the test of time.

You Deserve The Best!

You deserve to enjoy the experience of enhancing your home and we are here to provide you with that level of service. As passionate and award-winning design & remodeling experts, our goal is to always provide you with the best experience and expertise for your project, from concept through completion.

Over the past 15 years, our team of professionals has developed a proven, straight forward process that eliminates surprises, guards against headaches, and preserves joy throughout the duration of your project.

If you’re looking for home remodeling experts who will guide you through the entire process, offer remarkable service and most importantly finish your project on time and on budget, let’s talk! We would love to hear from you and about your project. Contact us to schedule your initial consultation.

"The Custom Built Way" is Our Proven Process for Project Success

Our Proven, Six-Step, Design-Build Process listed below allows us to guide your project from concept through completion. We manage every step of the project to get things done right, and most importantly, on-time and on-budget.

Step 1

CONNECT

Let’s Discuss Your Projects and Ideas!
Give us a call or send us an email using our Contact Form and tell us about the project(s) you have in mind. We are here to help and would love to hear from you.

Initial Conversation with Our Project Development Advisor
After we receive your call or email, we will schedule a time for you to talk with one of our professional Project Development Advisors to discuss your project in greater detail, and see if you’d like to schedule an In-Home Design Consultation. As described in “Step 2” below.

Step 1

Step 2

DREAM

The In-Home Design Consultation
At this meeting we will:

Ask you questions and listen to your needs and desires for your new space
Take some basic measurements and photos of the existing space
Provide you with some design and layout suggestions
Outline our process
Give you a guaranteed price range for the entire project start to finish.

Getting The Project Started
At this point, if you choose to move forward with Custom Built, we will collect a 10% design deposit and you’ll sign a project development agreement.

* In some cases, a complex design & remodel project will require us to spend some extra time preparing your guaranteed price range and we’ll schedule a follow up meeting.

What’s Next?
Before we leave your house, we’ll schedule a time to come back within a week and take detailed measurements and photos for our design team to begin on your conceptual design.

Step 2

Step 3

PREPARE

Getting The Details
We’ll come back to your home and take detailed measurements and photos of your space to begin your conceptual design.

Making Material and Product Selections
It can feel overwhelming to make so many selections. You’re not alone! We’ve got you covered.

Getting Inspired
We’ve gathered a collection of inspiration photos for you to browse on our Pinterest page

What’s Next?
We will schedule a time to meet at our showroom in Okemos to review your conceptual design.

Step 3

Step 4

DESIGN

A Virtual Tour
This meeting will take place at our Showroom in Okemos. You’ll get to see your new space taking shape! We’ll review your conceptual design, and get your feedback.

Making Final Selections
It’s time to make remaining selections for your project. Once we have all your selections we can finalize your conceptual design. This will include all your selections including colors, and finishes, and fixtures, etc..

What’s Next?
Next, we will have you come back to the showroom to review your final conceptual design.

Step 4

Step 5

REVIEW

We’re Almost There!
With your selections now chosen and in place, we’ll review your Conceptual Design Plan and sign an agreement to move forward with your Construction Plan. We’ll provide you with a guaranteed project total price, and 50% will be due.

The Construction Plan
The development of your Construction plan is exciting! This document outlines all the necessary steps for production, beginning to end. Everything involved in this process is significant and we’re honored to handle it all for you.

What’s Next?
We’ll begin your construction plan. Once it’s ready, we’ll have you stop by the showroom and review it with you.

Step 5

Step 6

BUILD

Here We Go!
Congratulations! At this meeting, we’ll review and sign your Construction Plan Agreement. We’ll outline and discuss some important details about the production phase, and answer any questions you may have.

What’s Next?
Next, we’ll begin to place orders based on your selections. At this point your project is moved into the production phase. We’ll create a schedule and be in touch with you about a start date and timeline.