Skip to main content

"The Custom Built Way"

Learn more about the process you will experience when working with Custom Built.

We are a Full-Service Design-Build Remodeling Company

For over 15 years, Custom Built Design & Remodeling has been the leading, full-service design-build remodeling company in Mid-Michigan. Curious about what the difference between a “General Contractor” and a “Design-Build Company”  is? Read below!

So What Is "Design-Build"?

Design-build is a method of project delivery in which one entity – the design-build team – works under a single contract with the homeowner to provide design and construction services, harmoniously.  One entity, one contract, one unified flow of work from initial concept through completion.

Design–build also helps to minimize risks for the homeowner and to speed-up the delivery schedule by overlapping the design phase and construction phase of a project to create a more seamless transition.  Additionally, it allows succinct communication between the design and production process to ensure the delivery of higher-quality remodeling projects for homeowners.


Traditional vs. Design-Build Project Delivery: What's the difference?

Benefits of Working With A Design-Build Remodeling Company

"The Custom Built Way" is Our Proven Process for Project Success

Our Proven Design-Build Process listed below allows us to guide your project from concept through completion. We manage every step of the project to get things done right, and most importantly, on-time and on-budget.

Book Your Consultation


Let’s Discuss Your Projects and Ideas!

Give us a call or send us an email using our Contact Form and tell us about the project(s) you have in mind.  We are here to help and would love to hear from you. 

Discovery Call with your Project Development Advisor

After we receive your information, your Project Development Advisor will reach out to schedule a call with you. A time to connect, dive into greater detail of your plan, and see if we are a good fit for your project.



The In-Home Design Consultation

We will conduct this meeting right in the comfort of your own home. Throughout this time, we will:

  • Ask you questions and listen to your needs and desires for your new project

  • Gather preliminary measurements and photos of your existing space

  • Provide you with some design and layout suggestions

  • Outline our process

The Project Proposal Meeting

This meeting will take place at our office showroom. During this time, we will cover:
  • Reviewing and confirming an overview of your project

  • Establishing your proposed budget range

  • Discussing project timeline

Getting The Project Started

At this point, if you choose to move forward with Custom Built, we will collect a 10% deposit and you’ll sign your project development agreement.

* In some cases, a complex design & remodel project will require us to spend some extra time preparing your proposed budget range and we’ll schedule a follow-up meeting. If that is the case, you will be communicated with up front.



Kick Off Meeting

This meeting will take place in your home. Our design team will gather all final measurements and information needed for your project.

Click here to learn more.

Design Vision Verification

Hosted back at the Custom Built office, it’s time to see your vision begin to come to life! During this meeting, we will:

  • Review your project in a 3d rendering format.
  • Decide on the best layout for your space
  • Discuss overall design in more detail.

Click here to learn more.


Selection Showcase Meeting

It's time to breathe life into your space with solidified selections. During this meeting (in our office showroom), we will:

  • Review everything from our last meeting.
  • See your design come to life with colors, selections, and items that all represent your vision.
  • Finalize your product selections including colors, finishes, fixtures, etc..

Agreement Signing Meeting Fixed Price Agreement

During this meeting hosted in our office showroom, the focus is to confirm and sign your project:

  • Scope of work
  • Material drop form
  • Conceptual plans
  • Final product selections
  • Sales agreement
  • Construction Plans

Click here to learn more.

What’s Next?

We will place material orders, apply for permits, create your project schedule, coordinate contractors, and schedule your pre-construction meeting.



Here We Go!

Congratulations! It’s build time. The start of a rewarding journey.

We will kick off this phase with a pre-construction meeting. A time for you to meet and connect with your project managers, discuss specific project details, set expectations on project duration, and of course begin construction!

What’s Next?

After construction is complete (that timeframe varies greatly based on project type), you will have two final walk throughs with your:

  • Production Team
  • Project Development Advisor

Both are in place to ensure all outstanding issues or concerns are addressed!

it continues


“A 5-Star Experience for Life”

At Custom Built, we strive to give everyone of our clients a 5-Star Experience for Life. What does that mean? Our work with you never stops. We are obsessed with ensuring you love your finished project more than you imagined. Whether that is stopping by for a barbecue night on your newly constructed deck or addressing a warranty concern, we will be there. 

Your LifeTime Workmanship Warranty

On any service we provide you with, we offer an exclusive “Lifetime Workmanship Warranty.” This warranty guarantees that any workmanship-related issues will be fixed at no cost to you, for as long as you own your home. If you choose to partner with us as your home remodeler, we ensure your project is constructed at the highest standards. So, the space will last you for many years and memories to come.


1) Proper Upfront Planning

Many remodeling companies will promise to finish your project’s construction in a certain timeframe, only for it to end up taking much longer than expected.  Why does this happen so often?

It all comes down to proper upfront planning.  By using our design-build process, the timeframe from the design phase to actual construction is cut down dramatically. Without the seamless transition from the design phase to construction, long delays and unexpected costs can occur leading to your project becoming extremely frustrating to manage, especially if you are handling this on your own.

THE CUSTOM BUILT WAY:  At Custom Built we are here to change that reality.  Our team of professionals work with you to properly map out the project’s complete scope of work in order to make each phase more efficient.  The result is you get to enjoy your new space sooner, with less stress and less unexpected costs midway through the project.


2) Attainable Project Budgets

Throughout the remodeling industry, many contractors are known for intentionally presenting their clients with lower than realistic project quotes. They do this knowing that midway through the project (since you are now stuck with them) that they can force and insist that you need to increase your budget to finish the project.

As a result  you end up paying thousands of dollars more than you were originally quoted, all because the remodeling contractor did not provide you with a realistic and attainable budget upfront.

THE CUSTOM BUILT WAY:  We take time to fully understand the scope of your project so we can provide you with a realistic budget upfront that will get you to the finish line without large, unexpected costs midway through. 


3) Professional Design & High-Quality Craftsmanship

Combined with attainable budgets and proper upfront planning, we bring things full-circle by also providing our clients with designers and construction professionals with hundreds of projects under their belts to produce the highest level of quality.  We also provide our clients with a Lifetime Workmanship Warranty, which is unmatched in the remodeling industry. This stands as a testament to how much we believe in our process and the work that it produces.

THE CUSTOM BUILT WAY:  Providing our clients with designers and construction professionals to produce high-quality projects that will stand the test of time.


You Deserve The Best!

You deserve to enjoy the experience of enhancing your home and we are here to provide you with that level of service.  As passionate and award-winning design & remodeling experts, our goal is to always provide you with the best experience and expertise for your project, from concept through completion. 

Over the past 15 years, our team of professionals has developed a proven, straight forward process that eliminates surprises, guards against headaches, and preserves joy throughout the duration of your project.

If you’re looking for home remodeling experts who will guide you through the entire process, offer remarkable service and most importantly finish your project on time and on budget, let’s talk!  We would love to hear from you and about your project.  Contact us to schedule your initial consultation.

Ready to Get Started?

Contact Our Team Today!