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"Custom Built, For You"

Learn more about the process you will experience when working with Custom Built.

We are a Full-Service Design-Build Remodeling Company

For over 15 years, Custom Built Design & Remodeling has been the leading, full-service design-build remodeling company in Mid-Michigan. Curious about what the difference between a “General Contractor” and a “Design-Build Company”  is? Read below!


So What Is "Design-Build"?

Design-build is a method of project delivery in which one entity – the design-build team – works under a single contract with the homeowner to provide design and construction services, harmoniously.  One entity, one contract, one unified flow of work from initial concept through completion.

Design–build also helps to minimize risks for the homeowner and to speed-up the delivery schedule by overlapping the design phase and construction phase of a project to create a more seamless transition.  Additionally, it allows succinct communication between the design and production process to ensure the delivery of higher-quality remodeling projects for homeowners.

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Explore Our Interactive Roadmap

We believe in a "hands-on" approach when it comes to your remodeling project - and our interactive roadmap is no exception! Click the location pins below to explore your guided design-build journey with us:

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Traditional vs. Design-Build Project Delivery: What's the difference?

Benefits of Working With A Design-Build Remodeling Company

"The Custom Built Way" is Our Proven Process for Project Success

Our Proven Design-Build Process listed below allows us to guide your project from concept through completion. We manage every step of the project to get things done right, and most importantly, on-time and on-budget.

Book Your Consultation
connect

CONNECT

Let’s Discuss Your Projects and Ideas!

Give us a call or send us an email using our Contact Form and tell us about the project(s) you have in mind.  We are here to help and would love to hear from you. 


Discovery Call with your Project Development Advisor

After we receive your information, your Project Development Advisor will reach out to schedule a call with you. A time to connect, dive into greater detail of your plan, and see if we are a good fit for your project.

Click here to learn more.

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DREAM

The In-Home Design Consultation

We will conduct this meeting right in the comfort of your own home. Throughout this time, we will:

  • Ask you questions and listen to your needs and desires for your new project

  • Gather preliminary measurements and photos of your existing space

  • Provide you with some design and layout suggestions

  • Outline our process

Click here to learn more.


The Project Proposal Meeting

This meeting will take place at our office showroom. During this time, we will cover:
  • Reviewing and confirming an overview of your project

  • Establishing your proposed budget range

  • Discussing project timeline


Getting The Project Started

At this point, if you choose to move forward with Custom Built, we will collect a 10% deposit and you’ll sign your project development agreement.

* In some cases, a complex design & remodel project will require us to spend some extra time preparing your proposed budget range and we’ll schedule a follow-up meeting. If that is the case, you will be communicated with up front.

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DESIGN

Kick Off Meeting

This meeting will take place in your home. Our design team will gather all final measurements and information needed for your project.

Click here to learn more.

Design Vision

Hosted back at the Custom Built office, it’s time to see your vision begin to come to life! During this meeting, we will:

  • Review your project in a 3d rendering format.
  • Decide on the best layout for your space
  • Discuss overall design in more detail.

Click here to learn more.

 

Selection Showcase Meeting

It's time to breathe life into your space with solidified selections. During this meeting (in our office showroom), we will:

  • Review everything from our last meeting.
  • See your design come to life with colors, selections, and items that all represent your vision.
  • Finalize your product selections including colors, finishes, fixtures, etc.

Click here to learn more.

Agreement Signing Meeting Fixed Price Agreement

During this meeting hosted in our office showroom, the focus is to confirm and sign your project:

  • Scope of work
  • Material drop form
  • Conceptual plans
  • Final product selections
  • Sales agreement
  • Construction Plans

Click here to learn more.

 
What’s Next?

We will place material orders, apply for permits, create your project schedule, coordinate contractors, and schedule your pre-construction meeting.

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BUILD

Here We Go!

Congratulations! It’s build time. The start of a rewarding journey.

We will kick off this phase with a pre-construction meeting. A time for you to meet and connect with your project managers, discuss specific project details, set expectations on project duration, and of course begin construction!

 
What’s Next?

After construction is complete (that timeframe varies greatly based on project type), you will have two final walk throughs with your:

  • Production Team
  • Project Development Advisor

Both are in place to ensure all outstanding issues or concerns are addressed!

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WELCOME TO THE HOME YOU DESERVE!

“A 5-Star Experience for Life”

At Custom Built, we strive to give everyone of our clients a 5-Star Experience for Life. What does that mean? Our work with you never stops. We are obsessed with ensuring you love your finished project more than you imagined. Whether that is stopping by for a barbecue night on your newly constructed deck or addressing a warranty concern, we will be there. 

Your LifeTime Workmanship Warranty

On any service we provide you with, we offer an exclusive “Lifetime Workmanship Warranty.” This warranty guarantees that any workmanship-related issues will be fixed at no cost to you, for as long as you own your home. If you choose to partner with us as your home remodeler, we ensure your project is constructed at the highest standards. So, the space will last you for many years and memories to come.

OUR PROMISE TO YOU

1) Trusted Guide

It’s easy to feel overwhelmed when trying to navigate a remodel, especially with so many decisions to make and little guidance along the way. Many homeowners feel left in the dark or unsure of the next step when working with contractors who don’t prioritize communication.

 

That’s why we focus on being your dedicated partner from the very beginning. Through clear, consistent communication and a structured process, you always know what’s happening next and why.

 

THE CUSTOM BUILT WAY: At Custom Built, we act as your trusted guide throughout the entire project. Our team listens closely, communicates openly, and helps you make informed decisions at every stage. You’ll never feel alone or overwhelmed, because we’re with you every step of the way.

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2) Professional Experience

Many remodeling projects fall apart due to disorganized workflows, poor communication, or contractors who don’t treat your home with care. This often leads to frustrating delays, unclear expectations, and disappointing results.

 

Your home deserves more than that. A well-executed remodel should feel smooth, timely, and respectful of your space and investment.

 

THE CUSTOM BUILT WAY: At Custom Built, we bring structure and professionalism to every project. Our experienced team follows a proven design-build process that keeps the project on track, communicates proactively, and delivers craftsmanship you can count on. The result? A remodeling experience that’s as professional as the final product.

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3) Creative Solutions

Some contractors can build what’s on the plan but don’t offer much help when it comes to improving the plan. That can lead to missed opportunities in layout, design, and function, especially in complex or older homes.

 

You deserve a team that doesn’t just build, but thinks creatively to make your home the best it can be.

 

THE CUSTOM BUILT WAY: At Custom Built, we bring innovative ideas to the table from the start. Our design team specializes in solving layout challenges and creating solutions that reflect your family’s style, routine, and goals. We’re not just building a space; we’re helping you reimagine how it can work better for your life.

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You Deserve The Best!

You deserve to enjoy the experience of enhancing your home and we are here to provide you with that level of service.  As passionate and award-winning design & remodeling experts, our goal is to always provide you with the best experience and expertise for your project, from concept through completion. 

Over the past 15+ years, our team of professionals has developed a proven, straightforward process that eliminates surprises, guards against headaches, and preserves joy throughout the duration of your project.

If you’re looking for home remodeling experts who will guide you through the entire process, offer remarkable service, and most importantly, finish your project on time and on budget, let’s talk!  We would love to hear from you and about your project.  Contact us to schedule your initial consultation.

Ready to Get Started?

Contact Our Team Today!