"Custom Built, For You"
Learn more about the process you will experience when working with Custom Built.
We are a Full-Service Design-Build Remodeling Company
For over 15 years, Custom Built Design & Remodeling has been the leading, full-service design-build remodeling company in Mid-Michigan. Curious about what the difference between a “General Contractor” and a “Design-Build Company” is? Read below!
So What Is "Design-Build"?
Design-build is a method of project delivery in which one entity – the design-build team – works under a single contract with the homeowner to provide design and construction services, harmoniously. One entity, one contract, one unified flow of work from initial concept through completion.
Design–build also helps to minimize risks for the homeowner and to speed-up the delivery schedule by overlapping the design phase and construction phase of a project to create a more seamless transition. Additionally, it allows succinct communication between the design and production process to ensure the delivery of higher-quality remodeling projects for homeowners.

Explore Our Interactive Roadmap
We believe in a "hands-on" approach when it comes to your remodeling project - and our interactive roadmap is no exception! Click the location pins below to explore your guided design-build journey with us:

Traditional vs. Design-Build Project Delivery: What's the difference?
Traditional Project Delivery
The owner must manage two separate contracts which all-too-often creates an adversarial relationship between the designer and the contractor.
If something goes wrong or an unforeseen circumstance requires changes, the designer and contractor blame one another for the cost overruns or schedule changes, often leading to litigation and delays which add to the project cost.
Design-Build Project Delivery
The homeowner manages only one contract with a single point of responsibility. The designer and contractor work together from the beginning, as a team, providing unified project recommendations to fit the homeowner’s schedule and budget.
Any changes are addressed by the entire team, leading to collaborative problem-solving and innovation, not excuses or blame-shifting. While single-source contracting is the fundamental difference between design-build and the old ways, equally important is the culture of collaboration inherent in design-build.
Benefits of Working With A Design-Build Remodeling Company
MINIMIZES OWNER RISK
The design-build process allows you to deal directly with one point of contact from a single company who manages and handles all important details and milestones. Giving you peace of mind throughout the process.
COST SAVINGS
Design-build projects can help save cost compared to traditional, general contractor led, design-bid-build by streamlining the process and negotiating better rates with subcontractors and suppliers.
SPEED OF COMPLETION
Design-build projects are often able to be completed faster. The ability to effectively fast-track projects is one of the key reasons Owners use design-build and why they come to Custom Built time and time again.
HIGHER QUALITY PROJECTS
The design-build process brings together the design and production teams under one umbrella to allow for effective communication of the project details and goals from concept-to-completion.
INNOVATION
Homeowners are choosing design-build over traditional project delivery methods because it greatly increases innovation and collaboration with the design-build company.
ONE-INTEGRATED TEAM
Design-build bring the design and production team together to work on the project to increase the consistency and effectiveness of the process. Leading to all the of benefits listed prior to this.
"The Custom Built Way" is Our Proven Process for Project Success
Our Proven Design-Build Process listed below allows us to guide your project from concept through completion. We manage every step of the project to get things done right, and most importantly, on-time and on-budget.
Book Your ConsultationCONNECT
Let’s Discuss Your Projects and Ideas!
Give us a call or send us an email using our Contact Form and tell us about the project(s) you have in mind. We are here to help and would love to hear from you.
Discovery Call with your Project Development Advisor
After we receive your information, your Project Development Advisor will reach out to schedule a call with you. A time to connect, dive into greater detail of your plan, and see if we are a good fit for your project.
DREAM
The In-Home Design Consultation
We will conduct this meeting right in the comfort of your own home. Throughout this time, we will:
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Ask you questions and listen to your needs and desires for your new project
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Gather preliminary measurements and photos of your existing space
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Provide you with some design and layout suggestions
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Outline our process
The Project Proposal Meeting
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Reviewing and confirming an overview of your project
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Establishing your proposed budget range
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Discussing project timeline
Getting The Project Started
At this point, if you choose to move forward with Custom Built, we will collect a 10% deposit and you’ll sign your project development agreement.
* In some cases, a complex design & remodel project will require us to spend some extra time preparing your proposed budget range and we’ll schedule a follow-up meeting. If that is the case, you will be communicated with up front.
DESIGN
Kick Off Meeting
This meeting will take place in your home. Our design team will gather all final measurements and information needed for your project.
Design Vision
Hosted back at the Custom Built office, it’s time to see your vision begin to come to life! During this meeting, we will:
- Review your project in a 3d rendering format.
- Decide on the best layout for your space
- Discuss overall design in more detail.
Selection Showcase Meeting
It's time to breathe life into your space with solidified selections. During this meeting (in our office showroom), we will:
- Review everything from our last meeting.
- See your design come to life with colors, selections, and items that all represent your vision.
- Finalize your product selections including colors, finishes, fixtures, etc.
Agreement Signing Meeting Fixed Price Agreement
During this meeting hosted in our office showroom, the focus is to confirm and sign your project:
- Scope of work
- Material drop form
- Conceptual plans
- Final product selections
- Sales agreement
- Construction Plans
Click here to learn more.
What’s Next?
We will place material orders, apply for permits, create your project schedule, coordinate contractors, and schedule your pre-construction meeting.
BUILD
Here We Go!
Congratulations! It’s build time. The start of a rewarding journey.
We will kick off this phase with a pre-construction meeting. A time for you to meet and connect with your project managers, discuss specific project details, set expectations on project duration, and of course begin construction!
What’s Next?
After construction is complete (that timeframe varies greatly based on project type), you will have two final walk throughs with your:
- Production Team
- Project Development Advisor
Both are in place to ensure all outstanding issues or concerns are addressed!
WELCOME TO THE HOME YOU DESERVE!
“A 5-Star Experience for Life”
At Custom Built, we strive to give everyone of our clients a 5-Star Experience for Life. What does that mean? Our work with you never stops. We are obsessed with ensuring you love your finished project more than you imagined. Whether that is stopping by for a barbecue night on your newly constructed deck or addressing a warranty concern, we will be there.
Your LifeTime Workmanship Warranty
On any service we provide you with, we offer an exclusive “Lifetime Workmanship Warranty.” This warranty guarantees that any workmanship-related issues will be fixed at no cost to you, for as long as you own your home. If you choose to partner with us as your home remodeler, we ensure your project is constructed at the highest standards. So, the space will last you for many years and memories to come.
OUR PROMISE TO YOU
1) Trusted Guide
It’s easy to feel overwhelmed when trying to navigate a remodel, especially with so many decisions to make and little guidance along the way. Many homeowners feel left in the dark or unsure of the next step when working with contractors who don’t prioritize communication.
That’s why we focus on being your dedicated partner from the very beginning. Through clear, consistent communication and a structured process, you always know what’s happening next and why.
THE CUSTOM BUILT WAY: At Custom Built, we act as your trusted guide throughout the entire project. Our team listens closely, communicates openly, and helps you make informed decisions at every stage. You’ll never feel alone or overwhelmed, because we’re with you every step of the way.

2) Professional Experience
Many remodeling projects fall apart due to disorganized workflows, poor communication, or contractors who don’t treat your home with care. This often leads to frustrating delays, unclear expectations, and disappointing results.
Your home deserves more than that. A well-executed remodel should feel smooth, timely, and respectful of your space and investment.
THE CUSTOM BUILT WAY: At Custom Built, we bring structure and professionalism to every project. Our experienced team follows a proven design-build process that keeps the project on track, communicates proactively, and delivers craftsmanship you can count on. The result? A remodeling experience that’s as professional as the final product.

3) Creative Solutions
Some contractors can build what’s on the plan but don’t offer much help when it comes to improving the plan. That can lead to missed opportunities in layout, design, and function, especially in complex or older homes.
You deserve a team that doesn’t just build, but thinks creatively to make your home the best it can be.
THE CUSTOM BUILT WAY: At Custom Built, we bring innovative ideas to the table from the start. Our design team specializes in solving layout challenges and creating solutions that reflect your family’s style, routine, and goals. We’re not just building a space; we’re helping you reimagine how it can work better for your life.

You Deserve The Best!
You deserve to enjoy the experience of enhancing your home and we are here to provide you with that level of service. As passionate and award-winning design & remodeling experts, our goal is to always provide you with the best experience and expertise for your project, from concept through completion.
Over the past 15+ years, our team of professionals has developed a proven, straightforward process that eliminates surprises, guards against headaches, and preserves joy throughout the duration of your project.
If you’re looking for home remodeling experts who will guide you through the entire process, offer remarkable service, and most importantly, finish your project on time and on budget, let’s talk! We would love to hear from you and about your project. Contact us to schedule your initial consultation.