Your Experienced Remodeling Contractor in Lansing
Our happy, satisfied customers share their experiences working with our company. Take a look at what people are saying about us…
Well Worth It! Our New Trex Deck
We Really like the Openness Of Our Deck
We Love Our New Finished Basement!
Greg Talks About His New Roof Deck
David Describes The Process For Their Beautiful Sunroom
Bruce Talks About His Bedroom & Bathroom Addition
Custom Built Client Patty R. Talks About Her Remodeling Experience
Custom Built Client Pat W. Talks About Working with Our Team
Ron & Helen
Dennis and Nancy
Maija Custom Bathroom Remodel
I love my new Trex deck built by Custom Built! Michael and Curt met with me at my home and patiently listened to all my wants (number 1 – no more staining!). I then met with Michael and Curt at their office where they showed me a computer generated design. It was so helpful to be able to choose different decking colors and see how it would look when finished. Next was tear off the old deck and construction of my new deck. Custom Built’s wonderful construction crew worked diligently for four days until it was finished. Kudos to the crew for a job well done! Custom Built makes the entire process so easy from beginning to end. We can’t wait until summer to enjoy our new deck. Thank you Custom Built!
Custom Built staff, from the designers to the installation crew, were great to work with. The installation crew was very respectful and timely, you knew exactly when they were going to be there. I now have a custom Trex deck to enjoy for years to come. Office staff responded properly to any questions or concerns I had. Great job!
We have a hidden room! We finished our basement end to end and these guys were great! There was a room to the side with no windows so we made it a gym and they gave us a fabulous hidden door for it! High quality, specifics on budget and timing – we loved the online tracking system that allowed us to see the punch list, change orders and schedule on demand. They even got our vision and style by sharing pinterest and Houzz accounts. They were very straight forward and detail oriented. We had an issue with a cabinet and honestly, I probably would have disregarded it but they would not install it of it wasn’t right. Gotta love that. No shortcuts! We will definitely call them again!
We had several jobs completed by the Custom Built team and all were done perfectly. Our front porch was refinished, we had a outlet installed for a sump pump and we had a safety railing added to our interior. The railing proved to be a much bigger job than originally expected and Jeremy went over and above to make the job perfect. We were very impressed with the outcome and the dedication to detail.
We first hired Custom Built because we needed a new deck. From the onset, I could tell that our experience with them was going to be a great one! Michael took measurements and listened to what we were looking for and then came up with a design and plan that fit our budget and our needs. He was able to show us computer-generated layout ideas so that we could get a full concept of what our new deck would look like and, to us, that was key! We didn’t want to spend good money on something we weren’t sure we’d be happy with in the end. Now, as I write this from my new beautiful Trex deck, I can tell you that we not only love the finished product but appreciate the great service and quality workmanship we received from Custom Built all along the way! Their staff is not only highly skilled in their craft but is also very professional-always respectful of our time and our home, cleaning up and putting everything away at the end of each and every work day. In addition, we were assigned a project manager, who made frequents stops to ensure that we were satisfied with the project throughout the entire process. And we always knew that someone was available via phone or email with any questions we had. We were so pleased with our experience with Custom Built that we’ve since hired them for two other projects-a partial kitchen remodel and minor home repair. We’ll certainly be using them in the future for all our remodel needs!